AT&T

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Customer service rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Jacksonville, FL
Former Employee - Customer Service Representative in Jacksonville, FL

I worked at AT&T full-time for more than 3 years

Pros

Great pay and benefits for the type of jobs

Cons

Closing branches in multiples cities following consecutive mergers

Recommends
Positive Outlook
No opinion of CEO

5653 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Fun to see new smartphones and technology, fun work enviroment

    Cons

    If sales are not your thing, do not become a rep.
    Trainings are sometimes like brainwashing

    Advice to ManagementAdvice

    Understand not every objection can be overcome

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    COMPANY IS OK...management needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Chicago, IL
    Current Employee - Retail Sales Consultant in Chicago, IL

    I have been working at AT&T full-time for more than 3 years

    Pros

    Good pay, great employees, cant complain about the benifits

    Cons

    long work days, no outside life, you are held accountable for things you cant control like how the customers like the company...
    the union stinks...at least in chicago....

    Advice to ManagementAdvice

    to tell an employee to "look busy" doesnt help the company...also stop treating us like children...we are adults...heck I'm older than you...
    and the micro managing is over powering...

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for AT&T

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