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There are newer employer reviews for AT&T

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Its decent. Best pay around.

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at AT&T

Recommends
Positive Outlook
Disapproves of CEO
Recommends
Positive Outlook
Disapproves of CEO

Pros

You can really take care and help people.

Cons

Micro Manage and the company is greedy.

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  1. great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Southfield, MI
    Current Employee - Customer Service Specialist in Southfield, MI

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, benefits, tools, training

    Cons

    politics. its not what you know but who you know

    Advice to Management

    have a great day

  2. worked full time for 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Port Huron, MI
    Former Employee - Customer Service Representative in Port Huron, MI

    I worked at AT&T full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good vacation time if you can get the days you want , vacation books are closed often

    Cons

    company does not care about employees or customers. tethered to your desk, cant go to bathroom except for break or lunch. first break can be as late as 5 hours into shift. procedures seem to be clear until managements job is on the line then they start looking for someone to fire. stress level is the very high. most reps take anti anxiety meds in fear that they might be fired at any moment

    Advice to Management

    get out of there and get a real career. att is firing managers all the time. dont be afraid to send employee suggestions on how to improve call center process to higher management

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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