AT&T
3.1 of 5 5,204 reviews
www.att.com Dallas, TX 5000+ Employees

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Almost One Family

Customer Service Representative (Former Employee)
Paranaque City (Philippines)

ProsYou can experience the wonder of answering customers concerns, and in helping them, you can also upsell the services they already have. Thus you help both the company and the customers, and yourself for that matter. Working with AT&T was really a pleasure, and hoping I will have the chance to work for/with them again in the future. I love the services, and I love to help their customers get the best service, and the best brand, and that's AT&T.

ConsWell, for the negative side, I think I just happened to be in a place wherein the management of AT&T Uverse wasn't the person I thought of, to be working with. I was looking for a one team stand, for us to be able to work for the company and its clientele, but the main man on the sight, just wasn't someone I could work with, so I had to leave. But I love my work and serving, that's why I wish to work again for the company that's AT&T.

Advice to Senior ManagementI grew up with parents who trains and manages some people. And in managing people, and since we're service oriented, I would like to think the managers of all centers bearing the name AT&T will be agent and people oriented, and not simply selling. I would like AT&T to really be great more than it is now. And I'm sure, AT&T will find more ways to achieve the mission and vision.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    ultimate

    Senior Tech Support Engg (Current Employee)
    Gurgaon, Haryana (India)

    I have been working at AT&T full-time for less than a year


    Pros: Good Management and organizational culture.........Enough fexible ,best transport , oppourtunity… Cons: the compensation is TOO LESS..... and managers will make u run… Advice to Senior Management: Please promote ppl from within the organization and train them for the same. A… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    AT&T is very financially driven and focused, but, would recommend additional talent retention strategies.

    Senior Program Manager (Current Employee)
    Calgary, AB (Canada)

    I have been working at AT&T full-time for more than 5 years


    Pros: Experience (technical), training and diversity Cons: Job security (outsourcing appears to be a major financial driver… No, I would not recommend this company to a friend More
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