AT&T

  www.att.com
  www.att.com
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Great benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Miami, FL
Former Employee - Customer Service Representative in Miami, FL

I worked at AT&T full-time for more than 3 years

Pros

Great benefits, 50% discount on cell phone service. Great managers, union is there to help out reps. rewarded for being top sales team makes employees feel appreciated.

Cons

Management was cleaning in which they were getting rid of a lot of employees and didnt have yet a structurized method on paying out commisions.

Recommends
Positive Outlook
Disapproves of CEO

5662 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Paramus, NJ
    Former Employee - Customer Service Representative in Paramus, NJ

    I worked at AT&T full-time for more than 5 years

    Pros

    helping customers with troubleshooting with their laptops or desktops. Customers with phone issues like blackberries, iphones, etc. dealing issues with the wireless cards and the software that comes with it.helping customers to understand the products we was selling.

    Cons

    no career advancement within the company

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fast Paced Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager  in  Albany, NY
    Former Employee - Retail Store Manager in Albany, NY

    I worked at AT&T full-time for more than 3 years

    Pros

    Good pay, good perks. cutting edge technology

    Cons

    I was often forced to work with very constrained resources, mainly staffing due to larger stores needs being considered first. Sales staff is unionized so that can present a challenge depending on your diplomacy.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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