There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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Great benefits

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Miami, FL
Former Employee - Customer Service Representative in Miami, FL
Recommends
Positive Outlook
Disapproves of CEO

I worked at AT&T full-time (More than 3 years)

Pros

Great benefits, 50% discount on cell phone service. Great managers, union is there to help out reps. rewarded for being top sales team makes employees feel appreciated.

Cons

Management was cleaning in which they were getting rid of a lot of employees and didnt have yet a structurized method on paying out commisions.

Other Employee Reviews for AT&T

  1. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Paramus, NJ
    Former Employee - Customer Service Representative in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    helping customers with troubleshooting with their laptops or desktops. Customers with phone issues like blackberries, iphones, etc. dealing issues with the wireless cards and the software that comes with it.helping customers to understand the products we was selling.

    Cons

    no career advancement within the company

    Advice to Management

    n/a


  2. Good to place to work, not great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premises Technician in San Diego, CA
    Current Employee - Premises Technician in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Good benefits, decent pay, opportunity for advancement within the company.

    Cons

    Unorganized, unfair treatment of employees, unfair contracts, does not give you all the tools (or reliable tools) you need to succeed at your job.

    Advice to Management

    Find out out to better organize how things are structured and flow through the different departments. They do no talk to each other like they should.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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