AT&T

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Not your grandparents phone company anymore.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in DFW, TX
Current Employee - Manager in DFW, TX

I have been working at AT&T full-time (more than 10 years)

Pros

Benefits are still decent even though it may be at the cost of overall salary. Time off (vacation and personal days) are still among the best I am aware of.

Cons

Pay for lower level managers is stagnant. For those that manage union bargained employees its quite possible to have employees under your supervision who make close to if not more but work only 40 hours a week while the typical manager works 50+ hours a week.

Advice to ManagementAdvice

Don't forget about the front line managers. Salaries may be in line with similar job titles in other companies but these are not always true comparisons. There is a difference between call centers and technical call centers.

Recommends
Neutral Outlook
No opinion of CEO

6744 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    They gave me a job when I needed one, management gives me advice on how to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Decent health care, dental, and vision insurance. Choice to be union or not. Full time hours. Great vacation time and personal days.

    Cons

    Shifts can change monthly. A little on the lower side for pay for the work that we do. Micro-managed a lot.

    Advice to ManagementAdvice

    Listen to your employees. We know what we're talking about with what works and doesn't work for our customers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at AT&T full-time (more than 10 years)

    Pros

    can, if you are patient, adjust to unusual situations - make the job work for you rather than you working against the job. Overall, I found that AT&T responded well to my work related needs. Very satisfied with my experience.

    Cons

    Too many goals and guidelines to allow quick response to smaller group needs

    Advice to ManagementAdvice

    Streamline the management structure and find ways to have more control over your immediate areas of responsibility

    Recommends
    Positive Outlook
    No opinion of CEO
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