AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Specialist in Southfield, MI
Current Employee - Customer Service Specialist in Southfield, MI

I have been working at AT&T full-time (more than 10 years)

Pros

good pay, benefits, tools, training

Cons

politics. its not what you know but who you know

Advice to ManagementAdvice

have a great day

Recommends
Positive Outlook
Approves of CEO

6250 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    worked full time for 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Port Huron, MI
    Former Employee - Customer Service Representative in Port Huron, MI

    I worked at AT&T full-time (more than 8 years)

    Pros

    good vacation time if you can get the days you want , vacation books are closed often

    Cons

    company does not care about employees or customers. tethered to your desk, cant go to bathroom except for break or lunch. first break can be as late as 5 hours into shift. procedures seem to be clear until managements job is on the line then they start looking for someone to fire. stress level is the very high. most reps take anti anxiety meds in fear that they might be fired at any moment

    Advice to ManagementAdvice

    get out of there and get a real career. att is firing managers all the time. dont be afraid to send employee suggestions on how to improve call center process to higher management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Palm Beach, FL
    Former Employee - Assistant Manager in Palm Beach, FL

    I worked at AT&T full-time (more than 10 years)

    Pros

    Good Pay and Top Benefits

    Cons

    High pressure environment with goals that change daily that at the end affect your commission structure ,working weekends and holiday hours most of the time .

    Advice to ManagementAdvice

    Change the micromanagement style of doing business

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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