AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

Overall good experience, but

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at AT&T full-time (more than 8 years)

Pros

Great benefits
Ample opportunity for training
Promotes from within
Recognized brand

Cons

Pay isn't necessarily competitive
The company invests in training that seems ineffective (Leading with Distinction series)
Management goes through the motions vs leading effectively and listening to employees
Horrible issues with Customer Service causing employees to fix issues that should be resolved through the proper channels
Too many departments to sort through to get to the right department for resolution or help with orders/too much passing the buck (i.e. "I can't help you with that, but let me get you to the right department"...only to hear the same thing and be transferred multiple times).

Advice to ManagementAdvice

Great job with involving third party surveys to gauge employee's satisfaction/levels of motivation within the company. Please take the feedback to heart and implement changes based on the feedback provided. Also, management should put more focus on the information they receive from their direct reports.

Recommends
Neutral Outlook
No opinion of CEO

6250 Other Employee Reviews for AT&T (View Most Recent)

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  1. 1 person found this helpful  

    At&t

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in San Antonio, TX
    Current Employee - Senior Consultant in San Antonio, TX

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Excellent Salary, great working conditions and great co- workers.

    Cons

    Senior Mangement only interested profit margins. Availability for time off is nearly impossible if not polled 3 -6 months prior.

    Advice to ManagementAdvice

    Pre-selected by peers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great place to work at

    Current Employee - Retail Sales Representative in Santa Barbara, CA
    Current Employee - Retail Sales Representative in Santa Barbara, CA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Cool people and laid back.

    Cons

    Poor promotions...they keep you in the same position for a long time

There are newer employer reviews for AT&T

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