AT&T
3.1 of 5 5,201 reviews
www.att.com Dallas, TX 5000+ Employees

5201 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good pay, management is always on your back , crazy high goals , less pay every year.

Retail Sales Consultant (Current Employee)

ProsPay. Good discount, fun coworks.

ConsRetail hours. Rediculous expectations of what we should sell. Reps have little or no say in how their job is done. Selling on iPads with Opus Mobile? Hello slows us down... Makes customers wait longer. There went my WTR score , makes the sellers look bad because the question was about att service. No chance to move from a level 0 rep, to a 1B job in corporate. Unless you're friends with someone. Want to be an assistant store manager? Have 6+ months straight of great numbers in the flavor of the week products, and show them you can drink the Koolaid.

Advice to Senior ManagementSwitch us back to pcs to sell on, we're faster and more efficient, (customers like that )
Stop having us focus in selling 10 things, oh and now digital life, we didn't have enough to sell already. Stop paying us less each year when we sell more and more. Look what happened to Circuit City when their good people left...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • Approves of CEO

     

    Could be so much better...

    Retail Store Manager (Current Employee)
    New York, NY

    I have been working at AT&T full-time for more than a year


    Pros: - Leading a team of different individuals - Does feel like having your own business at times -… Cons: - A LOT of responsibilities - VERY numbers driven - Upper management doesn't really give you direction - If you're not located in one of the 5 boros,… Advice to Senior Management: Don't forget these are PEOPLE who work hard to do what needs to be done. Just because numbers don't show… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good company undergoing changes to make it better

    Anonymous Employee (Current Employee)

    I have been working at AT&T full-time for more than 10 years


    Pros: AT&T offers internal management training and opportunities to learn new parts of the business. Funding for external… Cons: It used to be that you could get salary increases as you… Advice to Senior Management: See above note. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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