AT&T

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5308 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • No Opinion of CEO

1 person found this helpful  

Good pay, management is always on your back , crazy high goals , less pay every year.

Retail Sales Consultant (Current Employee)

ProsPay. Good discount, fun coworks.

ConsRetail hours. Rediculous expectations of what we should sell. Reps have little or no say in how their job is done. Selling on iPads with Opus Mobile? Hello slows us down... Makes customers wait longer. There went my WTR score , makes the sellers look bad because the question was about att service. No chance to move from a level 0 rep, to a 1B job in corporate. Unless you're friends with someone. Want to be an assistant store manager? Have 6+ months straight of great numbers in the flavor of the week products, and show them you can drink the Koolaid.

Advice to Senior ManagementSwitch us back to pcs to sell on, we're faster and more efficient, (customers like that )
Stop having us focus in selling 10 things, oh and now digital life, we didn't have enough to sell already. Stop paying us less each year when we sell more and more. Look what happened to Circuit City when their good people left...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Got hired as Premises Technician, Paid training, Within 1 year they can terminate you for anything without warning.

    Premesis Technician (Former Employee) West Sacramento, CA

    I worked at AT&T full-time for less than a year


    Pros: For Outside Plant Technician or Splicer it's a great Job and great pay. Usually… Cons: The Premises Technician position is a in home service that pays way less than a… Advice to Senior Management: Bring the Premises position up to par with similar positions.… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Retail Sales

    Retail Sales Representative (Current Employee) New York, NY

    I have been working at AT&T full-time for more than 3 years


    Pros: Co-workers, Medical insurance that's about it....... Cons: You're expected to be a machine, no such thing as work/life balance, more work and NO LIFE. Managers are trained to not work with you &… Advice to Senior Management: A HAPPY employee is a very PRODUCTIVE employee! No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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