AT&T
3.1 of 5 5,204 reviews
www.att.com Dallas, TX 5000+ Employees

5204 Employee Reviews (View Most Recent)

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1 person found this helpful  

I worked in a call center environment and unfortunately due to employee abuse it became a stressful place to work.

Customer Service Representative (Former Employee)
Houston, TX

ProsThe pay is excellent here. If you are a non management employee you have a union that has negotiated good salaries, vacations and benefits.

ConsEvery call is monitored and if you are not using the exact verbiage that they want to use it is counted against you in your evaluations. They are very strict on attendance and not flexible if time is not available. Even in emergency situations

Advice to Senior ManagementBe more caring toward your employees.

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    You get out of it what you put into it.

    Technical Architect (Current Employee)
    Atlanta, GA

    I have been working at AT&T full-time for more than 10 years


    Pros: Stable working environment. You get out of it what you put into… Cons: It is a large company. There are some employees that have difficulties understanding simple… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Organized

    Retail Store Manager (Current Employee)

    I have been working at AT&T full-time for more than 3 years


    Pros: Organized, proficient communication, fun industry Cons: High pressure, stressful, inconsistent goals Yes, I would recommend this company to a friend More
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