AT&T

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5294 Employee Reviews (View Most Recent)

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Big Companies don't always get it right

Senior Media Consultant (Former Employee) Melville, NY

ProsIn the early days this was an incredible job with great management supporting each and every employee with superior compensation.

ConsAs AT&T got more involved customer service and product success became second to profits ultimately forcing good employees to leave as well as potentially great clients to cancel and switch to the competition. It is a really a sad story

Advice to Senior ManagementMy advice to upper management is to listen to those who are on the street everyday. Your soldiers are the ones in the trenches fighting the competition and they know what is required to have a successful program

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Back and Forth

    Sales Support Representative (Current Employee)

    I have been working at AT&T full-time for more than a year


    Pros: The pay is very good Cons: went to training on and off for four weeks and… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Only interested in the numbers

    Outside Tech (Current Employee) Charlotte, NC

    I have been working at AT&T full-time for more than 10 years


    Pros: Enjoy the outside work and providing good service to customer.… Cons: Under BellSouth they cared about the customer and employee now we are just human robots making the numbers. The place is micro managed but management… Advice to Senior Management: Something is wrong when a crew without a manager for months has better numbers then with a manager. Keep up the numbers… No, I would not recommend this company to a friend More
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