AT&T

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1 person found this helpful  

Call center employee

Call Center Customer Service (Current Employee)

ProsGood managers, good service, vast product offering

Consconstant downsizing, bonuses at the top increasing while they continue to layoff people, service suffers

Advice to Senior ManagementRetain the hardworking employees, keep a nationwide presence instead of moving work where it's the cheapest - you invest in jobs in the country - people invest in your company

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Ideal corporation for those educated in Telecom Wireless

    Client Support Specialist (Former Employee) Los Angeles, CA

    I worked at AT&T full-time for more than 10 years


    Pros: AT&T offers good salaries, great 401K plan & medical Cons: As technology changes, the corporation has reduced the number of… Advice to Senior Management: With the stress & pressure of pending layoffs put on California managers over the last 5 years, you are losing the mature trained work force… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bad times at AT&T Wireless.

    Lead Communication Specialist (Current Employee) Atlanta, GA

    I have been working at AT&T full-time for more than a year


    Pros: Generally liked the people that I worked with in the… Cons: Generally did not like the managers that I had at the retail store. Not given ANY latitude to help… Advice to Senior Management: Give employees more tools to help customers. No, I would not recommend this company to a friend More
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