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There are newer employer reviews for AT&T

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A good job that can be stressful at times depending on the customer base

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Brooklyn, NY
Former Employee - Retail Sales Consultant in Brooklyn, NY

I worked at AT&T full-time (More than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The pay is good, the extra perks (free phone, reward points) are nice, and the benefits are pretty great.

Cons

Customers get VERY angry about their cell phones and take it out on the reps, upper management puts a lot of pressure on employees to hit sales goals, long hours on your feet

Advice to Management

Ease up on sales goals for "strategic" products. Customers are wising up to the fact that most of them are a rip off, and it makes reps jobs more difficult.

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  1. RSC

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Good pay and multiple raises a year

    Cons

    Micro Managed way too much


  2. Helpful (1)

    Challenges and rewards, like every company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comm Tech
    Current Employee - Comm Tech

    I have been working at AT&T full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Computer based learning available for nearly everything related to IT, good salary, lot's of autonomy in the performance of your duties.

    Cons

    Benefits used to be incredible but are now in line with the average. Management style plays catchup with whatever the next to latest management school of thought to come out may have been.

    Advice to Management

    Simple acknowledgements to workers contributions will do more than you realize.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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