AT&T – “AT&T Management, get out of your people's way and head in one direction.”
Oct 11, 2009
2009-10-11 11:14 PDT
Details
Pros
Smart people, good core technology, adequate resources. Pretty good benefits.
Cons
Upper management doesn't seem to have a grasp of what is happening at customer level. Resources, promotions and decisions often based on manager to manager relationships and not on sound business reasoning.
Advice to Senior Management
Promote and resource parts of business that are generating growth and profit. Save your slashing for the loosing part of the business EVEN IF you've known those people and that part of the business forever.
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