AT&T

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Great company if you dont have a family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative  in  Greensboro, NC
Current Employee - Sales Representative in Greensboro, NC

I have been working at AT&T full-time for more than a year

Pros

The management team is very approachable. The benefits and 401k are awesome. The union is a great additive and keeps situations fair & balanced.

Cons

The money is the worse. It seems that everytime they change the comp plan, the money goes down down down. Barely cracking $1000 in commission. Some of the sales tactics are unethical and immoral. There are about 20 different target areas the organization would like you to make quota on.

Advice to ManagementAdvice

Upper management should share the wealth with the employees. Stop cutting the employees out of making money. Try and keep the strategic objectives at a minimum being that employees are getting confused on what to focus on.

Recommends
Positive Outlook
Disapproves of CEO

Other Reviews for AT&T

  1.  

    Wanting Management? Try Elsewhere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Team Manager  in  Davenport, IA
    Former Employee - Customer Service Team Manager in Davenport, IA

    I worked at AT&T full-time for more than 5 years

    Pros

    Pay is competitive
    Benefits are great
    Physical environment is beautiful- very positive-appearing place to work.
    Employee discounts are generous

    Cons

    Managers are never allowed to manage their people, but must cave in to flavors of the month by the Center Director. They should rename the position from Team Manager, to Team Bureaucrat, or Assistant Coach- there is no real authority in any supervisory position in Customer Care.
    My best day at AT&T was the day I gave my notice.

    Advice to ManagementAdvice

    Ensure consistency at all levels of management, starting at the top! Try to set realistic, achievable goals for the hard-working reps and managers. Allow freedom to manage the teams without micromanagement.
    Use metrics that validate successful mastery of key behaviors.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Retail Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Atlanta, GA
    Current Employee - Retail Sales Consultant in Atlanta, GA

    I have been working at AT&T full-time for more than a year

    Pros

    Make decent money, meet lots of new people, free cell phone, access to new devices, great benefits

    Cons

    Have to consistently sale a lot, phones, accessories, U-verse, Digital Life, wireless home phones tablets all have their individual goals and they are very aggressive. Schedule sucks will work essentially every weekend and every holiday.

    Advice to ManagementAdvice

    Take politics out of hiring, show professionalism,

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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