AT&T

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5306 Employee Reviews (View Most Recent)

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A greedy company run by a fraternity indeed.

Retail Sales Representative (Former Employee) Seattle, WA

ProsNo cell phone bill. That is all.

ConsPolitics.
You are brainwashed into thinking you can become promoted, but sadly the position you get hired in is the one you are more likely to stay in.
Company is always reducing employees pay every year, while demanding more metrics and higher quotas to be made.
Your education does not matter to the company, school is not a option.
No work life balance, seniority does not matter.
The company does not care for its employees, employees are always expendable to them.
Work culture is surrounded by people who never left the "high school" scene.
No organization, no proper training, the list goes on....

Advice to Senior ManagementAT&T will not succeed as a business in the near future. This is due to the company not realizing their front line employees are the face of the company and are the one's that deliver results, however if you always treat them like grunts, soon you will see results dropping. The company took a wrong turn when they decided to get greedy and feel they needed to sell everything for example: tablets, smart tablets, cameras,in order to make more profits rather than focusing on their customer's needs. More or less the company has tried to become a mini Best Buy/Apple store.

Lastly, management should not promote among favoritism nor because of sexual attraction towards employees!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    micro managed

    Customer Service Representative (Current Employee) Indianapolis, IN

    I have been working at AT&T full-time for more than 5 years


    Pros: This job does train & provides training with immediate benefits. Cons: This is a micromanaged job that will only be good for about 2 years, must join union even though they are untrained to handle complaints… Advice to Senior Management: Pay attention to the situation, if reps. are taking care of the customer stop hurting the workers.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    If you love being treated like a child then work here

    Retail Sales Consultant (Current Employee) Saint Petersburg, FL

    I have been working at AT&T full-time for more than a year


    Pros: Don't work here unless you want stress and criticism 24/7 Cons: A typical day at work you teach people to use their phones, take payments, explain warranty procedures etc. You to try to sell to… Advice to Senior Management: There's no point No, I would not recommend this company to a friend More
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