There are newer employer reviews for AT&T

Great company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Network Force Load Analyst in Saint Louis, MO
Current Employee - Network Force Load Analyst in Saint Louis, MO

I have been working at AT&T full-time (more than 10 years)

Pros

Very forward thinking company; continues to reinvent itself to stay ahead of the competition; great technology advances; great programs for employees to advance your career, as well as learning opportunities for both personal and career development

Cons

Salaries not as competitive as they should be for women. Difficult to get hired without internal connections

Recommends
Positive Outlook
Approves of CEO
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  1. 6 people found this helpful

    Once was a wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Phila, PA
    Former Employee - Retail Sales Representative in Phila, PA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Can make a decent living if you are willing to compromise values

    Cons

    Sales reps are held to impossible standards. The company wears you down until you quit, get fired or let go of all your ethics and do what you have to do to make your goals.

    Advice to ManagementAdvice

    Your employees are your most important asset, remember that........ Constantly pushing for unrealistic goals only creates a breeding ground for corruption and ultimately a poor customer experience. That number one customer satisfaction ranking from JD powers you want so bad is never going to be yours if you continue on your current path.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. If you can handle rude customers it's an okay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX

    I have been working at AT&T full-time (less than a year)

    Pros

    The money. Co workers. training. some of the customers are nice. you learn a lot about dsl.

    Cons

    the management sucks. the rude customers you have suck. the hours kinda suck. not really felxable.

    Advice to ManagementAdvice

    please just listen to your customers and the agents that are on the phones. the management doesn't know much about our customers.

    Recommends
    Approves of CEO
There are newer employer reviews for AT&T

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