There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Helpful (6)

Once was a wonderful place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Representative in Phila, PA
Former Employee - Retail Sales Representative in Phila, PA

I worked at AT&T full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Can make a decent living if you are willing to compromise values

Cons

Sales reps are held to impossible standards. The company wears you down until you quit, get fired or let go of all your ethics and do what you have to do to make your goals.

Advice to Management

Your employees are your most important asset, remember that........ Constantly pushing for unrealistic goals only creates a breeding ground for corruption and ultimately a poor customer experience. That number one customer satisfaction ranking from JD powers you want so bad is never going to be yours if you continue on your current path.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. If there was not so much micro managing it would be a better job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Birmingham, AL
    Former Employee - Customer Service Representative in Birmingham, AL

    I worked at AT&T full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A lot of vacation days and your seniority moves up fast because of a high turnover

    Cons

    Management does not stand behind their words.

    Advice to Management

    If you say it to your employee and they get in trouble for implementing what you said stand behind them .Also promote more people!


  2. The Good, the Bad and the Ugly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Both Marketing & Sales
    Former Employee - Both Marketing & Sales

    I worked at AT&T full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people (many good but more bad) / technical resources / global marketing budget / External Affairs / constant change / the learning experience

    Cons

    The people (more bad than good) / employees constantly complaining about their job and others / career opportunities only exist in certain geographic locations / compensation plans (sales specific) where so complex & late that one had no idea of what the next months check would be / no value with constant change / management by Excel

    Advice to Management

    Listen to middle management & bring in external hires (way to much "old boys club" attitude).


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.