AT&T

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6 people found this helpful  

Once was a wonderful place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Representative in Phila, PA
Former Employee - Retail Sales Representative in Phila, PA

I worked at AT&T full-time (more than 10 years)

Pros

Can make a decent living if you are willing to compromise values

Cons

Sales reps are held to impossible standards. The company wears you down until you quit, get fired or let go of all your ethics and do what you have to do to make your goals.

Advice to ManagementAdvice

Your employees are your most important asset, remember that........ Constantly pushing for unrealistic goals only creates a breeding ground for corruption and ultimately a poor customer experience. That number one customer satisfaction ranking from JD powers you want so bad is never going to be yours if you continue on your current path.

Doesn't Recommend
Negative Outlook
No opinion of CEO

6090 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    If you can handle rude customers it's an okay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX

    I have been working at AT&T full-time (less than an year)

    Pros

    The money. Co workers. training. some of the customers are nice. you learn a lot about dsl.

    Cons

    the management sucks. the rude customers you have suck. the hours kinda suck. not really felxable.

    Advice to ManagementAdvice

    please just listen to your customers and the agents that are on the phones. the management doesn't know much about our customers.

    Recommends
    Approves of CEO
  2.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in Minneapolis, MN
    Current Employee - Retail Sales Manager in Minneapolis, MN

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Tuition aid. 401 k. Great pay and they treat you well

    Cons

    Work life balance is not so great.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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