AT&T

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6 people found this helpful  

Once was a wonderful place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Representative in Phila, PA
Former Employee - Retail Sales Representative in Phila, PA

I worked at AT&T full-time (more than 10 years)

Pros

Can make a decent living if you are willing to compromise values

Cons

Sales reps are held to impossible standards. The company wears you down until you quit, get fired or let go of all your ethics and do what you have to do to make your goals.

Advice to ManagementAdvice

Your employees are your most important asset, remember that........ Constantly pushing for unrealistic goals only creates a breeding ground for corruption and ultimately a poor customer experience. That number one customer satisfaction ranking from JD powers you want so bad is never going to be yours if you continue on your current path.

Doesn't Recommend
Negative Outlook
No opinion of CEO

5844 Other Employee Reviews for AT&T (View Most Recent)

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  1. 1 person found this helpful  

    Best job I could conceive of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Associate in Riverside, CA
    Former Employee - Customer Associate in Riverside, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Pay, benefits, Union representation & the security of working for a stable company.

    Cons

    No downside until they were purchased by a private equity firm and I decided to retire after 32 years to preserve my pension & benefits.

    Advice to ManagementAdvice

    If possible, try to continue the core values that were shared when AT&T still owned the business.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    A decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Technician in Denver, CO
    Former Employee - Communications Technician in Denver, CO

    I worked at AT&T full-time (more than 10 years)

    Pros

    The health and vacation benefits are good, the salary is competitive.

    Cons

    They're getting too much into the micromanaging with ridiculous tracking systems.

    Advice to ManagementAdvice

    If management would concentrate on what the employees' contributions are instead of what the bean counters' systems say, it would allow time for more productivity.

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

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