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There are newer employer reviews for AT&T

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Helpful (6)

Once was a wonderful place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Representative in Phila, PA
Former Employee - Retail Sales Representative in Phila, PA

I worked at AT&T full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Can make a decent living if you are willing to compromise values

Cons

Sales reps are held to impossible standards. The company wears you down until you quit, get fired or let go of all your ethics and do what you have to do to make your goals.

Advice to Management

Your employees are your most important asset, remember that........ Constantly pushing for unrealistic goals only creates a breeding ground for corruption and ultimately a poor customer experience. That number one customer satisfaction ranking from JD powers you want so bad is never going to be yours if you continue on your current path.

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  1. Outstanding opportunities for advancement and excellent career development.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provisioning Engineer and Customer Service Representative in Pleasanton, CA
    Former Employee - Provisioning Engineer and Customer Service Representative in Pleasanton, CA

    I worked at AT&T full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and a great variety of fields to move and try throughout your career.

    Cons

    Too many contractors coming and going and the training for the contractors is nonexistent.

    Advice to Management

    Hire more permanent employees and you will have a more dedicated and hard working employee.


  2. Helpful (1)

    I wouldn't recommend this job to my worst enemy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Saint Louis, MO
    Current Employee - Retail Sales Consultant in Saint Louis, MO

    I have been working at AT&T full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good Compensation and Benefits. Training and Learning Services. Fast Paced & Hands on Environment. You will learn a ton in this role even if you are well versed in this industry.

    Cons

    Sales goals keep increasing and the pay keeps going down; Though the pay is still good its not worth everything required to get there. No work/life balance whatsoever. Over exhausting stress levels from management, sales and the expected and somewhat often rude customer.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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