AT&T

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1 person found this helpful  

Appalling Senior Leadership-Simply APPALLING!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Executive Director  in  Los Angeles, CA
Former Employee - Executive Director in Los Angeles, CA

Pros

A former world class company whose name still means something in some circles. Those with tenure can leverage AT&T (pre SBC) experience as having real value on their resumes.

Cons

The people of AT&T are good, decent, hard working, dedicated people who deserve much better than what they’ve gotten. There is horrendous senior leadership at the top—horrendous. What exists is appalling. Paternalistic egos and lack of character run rampant. “The Emperor has no Clothes” and “See no Evil, Hear no Evil” are the order of the day. It is beyond appalling. The company was taken over by SBC in 2005 and is a shadow of its former self. SBC was always a cheap, tacky company with a Local Exchange Company (LEC) mentality. They not only lack respect for their employees, I actually believe they have contempt for them. That is what they’ve turned the “new” AT&T into. Alexander Graham Bell is turning over in his grave.

Advice to ManagementAdvice

Trust the people who work for you. Stop treating everyone like a Union employee. Don’t treat anyone like a “Union employee”, not even the ones who belong to the Union! Look at world class companies like Cisco, HP, Gieco and SAS. Observe how they value and empower their people and institute those HR practices not the stifling, humiliating, arcane ones that are currently in place. Take a risk! Be bold! Drive decision making down to the lowest possible level!

Doesn't Recommend
Disapproves of CEO

Other reviews for AT&T

  1.  

    Program/Business Manager (Contractor)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Program/Business Manager (Contractor)  in  Atlanta, GA
    Current Employee - Program/Business Manager (Contractor) in Atlanta, GA

    Pros

    People at the company are always there to help. My immediate management allowed me to work from home when needed. Pay was at the high end of the job's pay scale.

    Cons

    Working as a contract is difficult as you are out of many of the decision making cycles. You can get time off if you need it, but there is no reimbursement for time out. There are no career opportunities for contractors at AT&T. Work is not challenging.

    Advice to ManagementAdvice

    Instead of having contractors work in 3 month rolling contracts, extend it to 6 months to allow for stability within the contractors life.

    No opinion of CEO
  2. 1 person found this helpful  

    I would look at Verizon or T-Mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant

    Pros

    It is hourly plus commission

    Cons

    Horrible management (I have never experienced such poor leadership)
    New hire medical going from $40/mo (with dependents) to $153/mo - that's a 4x increase in one year with a lesser plan to boot.
    Micro-managed beyond belief

    Advice to ManagementAdvice

    Be careful about your Assistant Management selections and focus on getting off the bottom of the
    JD Power rankings before you such "owning the home" and "wired" sales so hard. Why would they want all their services with AT&T when they are barely sticking with wireless?

    Doesn't Recommend
    Disapproves of CEO
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