AT&T

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1 person found this helpful  

Great pay for little experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Representative  in  San Jose, CA
Former Employee - Retail Sales Representative in San Jose, CA

I worked at AT&T full-time for more than 3 years

Pros

The pay is great as a Retail Sales Consultant. Most new hires are not very experienced and the requirements to get hired are not as tough as other places with equal pay.
This is a great place to work part time and go to school. AT&T helps pay your tuition for certain majors (business, engineering, CS, other AT&T related majors ... no, not liberal arts or nursing).
The company spends a lot of time to train you (3 weeks - paid)
A lot of support from co-workers, and managers (most locations)

Cons

Decreasing commision, with increasing expectations.
When I started working there, the commission structure was crazy good. Very easy to make $3000+ in commissions in a month. Now, you have to be a super star seller to earn $1500+.
Expectations are high
You will have to sell products that you don't necessarily care for (phone insurance, home automation, overpriced accessories)
Scheduling can be difficult, especially in the beginning. AT&T is doing seniority based scheduling done by a computer program (because of Union rules... Thanks CWA). Once you have some seniority, it won't be an issue.

Have to work weekends (as a part timer).... and if you want to make money :)

Advice to ManagementAdvice

Improve your employee retention rates. You are making the job too stressful to handle when doing school. The pay and benefits are great, but don't abuse the employees like property. Promote from within the company, don't hire managers from outside (they usually don't know how anything works and decrease productivity). Please don't rotate managers every 6 months. Listen to your employees.

Recommends
Neutral Outlook
Approves of CEO

5705 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Great Summer Internship

    Former Employee - Summer Finance Analyst  in  Dallas, TX
    Former Employee - Summer Finance Analyst in Dallas, TX

    I worked at AT&T as an intern for less than a year

    Pros

    -Great mentors, fantastic learning experiences, responsibility with many high-level projects, good work/life balance

    Cons

    -No formal offers to undergraduates at the end of the summer

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Be prepared to sell your soul to the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premises Technician  in  Riverside, CA
    Current Employee - Premises Technician in Riverside, CA

    I have been working at AT&T full-time for more than 5 years

    Pros

    Better then average pay and benefits

    Cons

    Must be able to work any shift any day of the week. You have to figure out which rules you can and cannot break to make your numbers, otherwise it is impossible to make the bogey if you follow all the rules.

    Advice to ManagementAdvice

    Pay the premise techs more, find a way to take better care of your good techs. 2 dollar referral incentives (before tax) is a joke.

    Recommends
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

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