AT&T

  www.att.com
  www.att.com
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It has been a great experience!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - National Account Executive in Cerritos, CA
Current Employee - National Account Executive in Cerritos, CA

I have been working at AT&T full-time (more than 8 years)

Pros

Great job opportunity, with great benefits.

Cons

Limited promotion opportunities within the retail side of the company. There are very few upper level positions, and many employees qualified for the next step that have nowhere to go.

Advice to ManagementAdvice

Encourage more employees to move around in the company for exposure.

Recommends
Negative Outlook
Approves of CEO

6250 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    I have really enjoyed my time so far with AT&T, it's a solid company with great leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Louisville, KY
    Current Employee - Retail Sales Consultant in Louisville, KY

    I have been working at AT&T full-time (less than an year)

    Pros

    Great pay, raises twice a year, good commission structure, great co-workers

    Cons

    Decent amount of service visits in retail store

    Advice to ManagementAdvice

    Continue to think of creative ways to motivate sellers

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great pay for little experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in San Jose, CA
    Former Employee - Retail Sales Representative in San Jose, CA

    I worked at AT&T full-time (more than 3 years)

    Pros

    The pay is great as a Retail Sales Consultant. Most new hires are not very experienced and the requirements to get hired are not as tough as other places with equal pay.
    This is a great place to work part time and go to school. AT&T helps pay your tuition for certain majors (business, engineering, CS, other AT&T related majors ... no, not liberal arts or nursing).
    The company spends a lot of time to train you (3 weeks - paid)
    A lot of support from co-workers, and managers (most locations)

    Cons

    Decreasing commision, with increasing expectations.
    When I started working there, the commission structure was crazy good. Very easy to make $3000+ in commissions in a month. Now, you have to be a super star seller to earn $1500+.
    Expectations are high
    You will have to sell products that you don't necessarily care for (phone insurance, home automation, overpriced accessories)
    Scheduling can be difficult, especially in the beginning. AT&T is doing seniority based scheduling done by a computer program (because of Union rules... Thanks CWA). Once you have some seniority, it won't be an issue.

    Have to work weekends (as a part timer).... and if you want to make money :)

    Advice to ManagementAdvice

    Improve your employee retention rates. You are making the job too stressful to handle when doing school. The pay and benefits are great, but don't abuse the employees like property. Promote from within the company, don't hire managers from outside (they usually don't know how anything works and decrease productivity). Please don't rotate managers every 6 months. Listen to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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