AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

Not a bad job for young adults

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at AT&T full-time (more than 8 years)

Pros

Good benefits, good 401k and pension plan, can be fun depending on the store you work in.

Cons

Not really a sales job anymore.. Pretty much order takers if in retail..
Micro managed.. Commission structure is weak at best.

Advice to ManagementAdvice

No advice to give.. They are like teenage boys, they already know everything.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

5838 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    Closed end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Houston, TX
    Current Employee - Account Manager in Houston, TX

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Great job to learn how to deal with various consumer scenarios. Great potential for income if you are capable to transition customer complains to sales opportunity. Great 401k contribution insurance and tuition assistance

    Cons

    People can spend 20 years or more and retire without advancing into any opportunity for management. If you are good at sales they will not promote you as huger management numbers depend on you. They would rather someone who never hit a sales target as a sales coach so their numbers are not affected. It is all about numbers and there no really importance for customer service. Too much outsourcing customers are bring lied too from reps working overseas and just getting false promises to handle certain issues just to get a good survey

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Good experience dont make it a long term career it will bitter you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSC in San Antonio, TX
    Current Employee - RSC in San Antonio, TX

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Good benefits, salaries, products different from the norm.

    Cons

    If your older than 38 yoa dont expect the many careers opportunies. The last 5 years my pay has declined 30 %. Push to sell something anything to the point ethical decision on "are you still A good person".

    Advice to ManagementAdvice

    Lower you wages corporate dog yous do not deserve that much money. It turning

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.