AT&T

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5598 Employee Reviews (View Most Recent)

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This is the review of the Company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive  in  Louisville, KY
Current Employee - Account Executive in Louisville, KY

I have been working at AT&T full-time for more than 3 years

Pros

They are an organization that provides excellent training and has a history of success in the field.

Cons

There have been major changes within the industry that are creating a need for major adjustments in their business model.

Advice to ManagementAdvice

Lead by inspiration.

Recommends
Negative Outlook

Other Reviews for AT&T

  1.  

    Not a bad job for young adults

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time for more than 8 years

    Pros

    Good benefits, good 401k and pension plan, can be fun depending on the store you work in.

    Cons

    Not really a sales job anymore.. Pretty much order takers if in retail..
    Micro managed.. Commission structure is weak at best.

    Advice to ManagementAdvice

    No advice to give.. They are like teenage boys, they already know everything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Closed end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Houston, TX
    Current Employee - Account Manager in Houston, TX

    I have been working at AT&T full-time for more than 3 years

    Pros

    Great job to learn how to deal with various consumer scenarios. Great potential for income if you are capable to transition customer complains to sales opportunity. Great 401k contribution insurance and tuition assistance

    Cons

    People can spend 20 years or more and retire without advancing into any opportunity for management. If you are good at sales they will not promote you as huger management numbers depend on you. They would rather someone who never hit a sales target as a sales coach so their numbers are not affected. It is all about numbers and there no really importance for customer service. Too much outsourcing customers are bring lied too from reps working overseas and just getting false promises to handle certain issues just to get a good survey

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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