There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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Helpful (1)

Lots of fun, too many metrics.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Durham, NC
Former Employee - Retail Sales Consultant in Durham, NC

I worked at AT&T full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

great products, good services, and great people.

Cons

pushing up-selling on customers, rediculous metrics.

Advice to Management

get rid of the net-rep stat

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  1. Helpful (1)

    Used to be a fun and lucrative place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Lakeland, FL
    Current Employee - Retail Sales Consultant in Lakeland, FL

    I have been working at AT&T full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    GREAT health benefits. Descent pay.

    Cons

    Micro managed is an understatement. Disregard for work/family balance. If new, expect to close every shift and work all weekends. Scheduling based on seniority. Not conducive for families with young children. Constant badgering from store managers with customer interactions, trying to increase revenue and higher rate plans on every transaction. Constant questioning and coaching if customer bills aren't increased. Could care less about employees and customers. One goal..increase customers bill. At all costs. Including upper management threatening store managers with employment.

    Advice to Management

    None. Any advice falls on deaf ears. Apparent by the number of similar reviews.


  2. Big workload with sometimes unforeseeable obstacles but hard work will pay off.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Technician in Richardson, TX
    Former Employee - Premise Technician in Richardson, TX

    I worked at AT&T full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Stability of the company seems to be the top priority of the people in charge. Focus is customer oriented as well as tasks needing to be completed by employees.

    Cons

    Some of the workload given seems often overwhelming could and should be improved by management to better align individual goals with company goals.

    Advice to Management

    Get more feedback from front line employees they are the heart of the company.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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