AT&T

  www.att.com
  www.att.com
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Some areas and positions are better than others.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Store Manager in Oklahoma City, OK
Former Employee - Assistant Store Manager in Oklahoma City, OK

I worked at AT&T full-time (more than 5 years)

Pros

Decent pay, benefits and employee discounts

Cons

The company from the top doesn't care about people at all. Some immediate managers do care and some don't. If they cared about the employees as people there wouldn't be as much turnover. They also discriminate when hiring.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

5844 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Retail is OK, yellow pages is dead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Memphis, TN
    Former Employee - Sales Representative in Memphis, TN

    I worked at AT&T full-time (more than 5 years)

    Pros

    Benefits were good, decent income

    Cons

    Management was terrible..... never worked anywhere that a sales manager hadn't heard of 'feel, felt, found'

    Advice to ManagementAdvice

    Work on giving the public a price advantage over competitors, and fire home phone customer service reps that hang up on people wanting to cancel their home phones.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Is the Employee Valued or Replaceable?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 10 years)

    Pros

    From my experience, there are a lot of hardworking, good employees with bright ideas and commitment to doing a great job.
    Most employees get annual bonuses based on their performance review scores. Until 2014, my organization received smaller quarterly bonuses as well.

    Cons

    There are employees and contractors that are unproductive and/or require handholding to do their job.
    Company policy is designed where the great employees are not really rewarded. They may get a larger bonus, but "Valued" is just a management word to appease the flock - employees and customers.
    Starting in 2014, the company is changing the bonus payout scheme to ultimately shrink the total payout, for the individual unless they are a top performer and for the company as well. But I don't expect the executives' pay and bonuses to be sacrificed any.

    Advice to ManagementAdvice

    Until you show that you truly value your employees, you will continue to lose your top performers and will only be able to replace them with drones.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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