AT&T

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1 person found this helpful  

Great at first, soul-eating after the first 6 months.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Consultant in Whitehall, PA
Former Employee - Retail Sales Consultant in Whitehall, PA

I worked at AT&T full-time (more than 3 years)

Pros

Great training program; excellent trainers; excellent compensation for the amount of responsibility.

Cons

Store Management is often inexperienced; Company does not truly value its customers, and therefore its employees. New products are launched and are then employees are encouraged to sale those products regardless of whether clients need them or not. "Just sell it and see if it sticks," is a motto; it helps hit the monthly quotas for yourself and the store, but the client returns the product/service and you are charged back the commission you made. That is fair; what isn't fair is that the focus should have been on if the client needed the product/service or not first.
First 6 months are usually excellent. "New Hire Fire" is the term that is used; after the initial 6 months you realize that it isn't about helping others as much as selling what is vogue.

6506 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Career development with AT&T and promotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Leadership Development Program in Chicago, IL
    Current Employee - Retail Leadership Development Program in Chicago, IL

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Great promotion and career development. Great pay for the role

    Cons

    work life balance in retail is not acceptable,

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Company has gone down in the past 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Manager in Columbia, SC
    Former Employee - Retail Sales Manager in Columbia, SC

    I worked at AT&T full-time (more than 5 years)

    Pros

    - tuition reimbursement
    - good money for entry level professionals
    - one of the best sales training programs by far

    Cons

    - absolutely NO work/life balance
    - no room for upward movement unless you would like to follow their idea of moving up
    - must be a store manager in order to prove ones self for other positions that have absolutely nothing to do with a retail store
    - not an ethical company

    Advice to ManagementAdvice

    listen to your employees feelings on how their managers are treating them

    Recommends
    Negative Outlook
    Disapproves of CEO
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