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There are newer employer reviews for AT&T

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Sales

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Consultant in Las Vegas, NV
Current Employee - Retail Sales Consultant in Las Vegas, NV

I have been working at AT&T full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great pay with great benefits. A company you can grow and retire with!

Cons

Ever changing quotas and goals.

Advice to Management

Each rep is different, find what motivates each person on and individual level.

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  1. Helpful (1)

    Great business in the midst of a culture shift, grappling with cost cutting and too many incompetent employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional-Applications Developer in Redmond, WA
    Current Employee - Professional-Applications Developer in Redmond, WA

    I have been working at AT&T full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * Dynamic industry = frequent change and lots of innovation
    * Plenty of challenging job opportunities in IT-related fields
    * Excellent values and ethics
    * Company is well-positioned with its 2020 transformation goals, such as going all IP
    * Some managers allow telecommuting, either part- or full-time
    * Decent benefits for a large company
    * Often effective communication/collaboration among employees and even with executives at times through employee surveys (followed by real change!), the Virtual Management Summit (combination of discussions with execs and business training from outside experts), and internal social and crowd-sourcing platforms
    * Employee diversity in all its forms is truly valued and respected

    Cons

    * As mentioned in other reviews, there are too many employees hanging onto their jobs who have lost passion, are sometimes incompetent for their assigned role, and are just waiting for retirement.
    * Cost cutting has gone so far in some organizations that it takes months to hire new employees, we sometimes can't afford the best people, and it's impossible to get in-depth technical training.
    * Too many managers are reluctant to adopt modern work practices, such as telecommuting and collaboration/social business tools.
    * While there are many internal job openings, it's difficult to assess what they're about, since most hiring managers use templates for each job title (and title is largely meaningless).
    * The vast majority of openings are location-specific, which does not jive with the company's push towards location- and time-agnostic work styles.
    * It's too cumbersome to get mundane things done, such as acquiring office supplies.
    * Even after several years at AT&T, I still feel uncomfortable with the distinctions between union employees and management (I'm a non-supervisory "manager").

    Advice to Management

    Identify and remove the dead weight (incompetent employees), keep tearing down the bureaucracy so that we can do our jobs, don't cut costs to the point that we can't hire the right people or get training, and continue to shift the culture to one that embraces our distributed work force with policies and tools that support location/time-agnostic work.


  2. Solid company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Columbus, OH
    Current Employee - Director in Columbus, OH

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    No company is perfect, but in my experience the company tries to treat their people well. I have been very fortunate to be part of this company.

    Cons

    Red tape, slow to change


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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