There are newer employer reviews for AT&T

AT&T

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Support Representative in San Francisco, CA
Former Employee - Sales Support Representative in San Francisco, CA

I worked at AT&T full-time (more than a year)

Pros

Good starting pay,Great benefits,CWA Union,Very easy job

Cons

Sales quota,Pressure from the management and irate customers.

Advice to ManagementAdvice

Value employees more.

Approves of CEO
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  1. Not a full-timer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Software Test Engineer in Seattle, WA
    Former Contractor - Software Test Engineer in Seattle, WA

    I worked at AT&T as a contractor (more than a year)

    Pros

    Well-defined responsibilities as a contractor.

    Cons

    Very top down approach with daily operations.

    Advice to ManagementAdvice

    Connect more with front-line staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    Terrible Management and business structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Account Manager
    Current Employee - Small Business Account Manager

    I have been working at AT&T full-time (more than 3 years)

    Pros

    AT&T compensates very well. They are a large company so you get the benefit for working for a well known brand, which looks great on a resume.

    Cons

    Heavy handed management, and ever-changing sales goals (over the past 4 months my goals have been raised 5 times. They raise goals in the MIDDLE of a month - after you already had set what you were going to be selling for that month, making it a mad scramble to try to hit goal). Sales goals are increasing while traffic is decreasing, making it so that people who used to be able to get over $2,000 in commission checks are lucky to get $600 now. A co-worker had her entire commission check set to $0.00 for the month of October... commission for October gets paid in December. This poor woman had no way to buy Christmas presents for her children this year. In addition - due to restructuring in recent months hundreds of people have lost their jobs.

    Advice to ManagementAdvice

    Treat your employees as more than just cattle that are selling for you. Don't raise goals in the MIDDLE of a month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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