AT&T

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  www.att.com
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A great entry level sales opportunity, just don't expect a career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Consultant in Bloomington, IL
Former Employee - Retail Sales Consultant in Bloomington, IL

I worked at AT&T full-time (more than 5 years)

Pros

The benefits were fantastic: great insurance, fully-funded pension plan, large amount of PTO, constant raises. A lot of these perks were likely forced by the communication workers union but it seemed as though they cared for their employees.

Cons

Quotas galore, everything that could possibly be measured and tracked was.
Upper management made questionable decisions putting profitability above customer satisfaction.
Not much career advancement opportunity unless you live/want to relocate to their headquarters in TX/GA.

Advice to ManagementAdvice

For a truly exemplary and consistent customer service experience, get rid of commission.

Recommends
Neutral Outlook
Disapproves of CEO

6105 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Summer Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Everyone is friendly and willing to help out. The program is structured so that we get exposure to multiple areas of the company.

    Cons

    Often, there are not significant projects to work on and you end up simply trailing someone for the duration of your time there.

    Advice to ManagementAdvice

    Overall very positive environment to work

  2.  

    Great people to work with but the work pace is slow.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    The people are very helpful and treat you like family.

    Cons

    There is too much politics and bureaucracy in this company.

There are newer employer reviews for AT&T

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