There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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AT&T Mobility

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Ridgeland, MS
Former Employee - Retail Sales Consultant in Ridgeland, MS

I worked at AT&T full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

The are many great benefits to working with AT&T Mobility. There are awesome benefits (health, dental, vision, and 401k). Retail sales and there were always incentives to motivate individuals to obtain certain products. I think the best part about working for AT&T was the training. You have the option to train in your state or out of your state depending on your employment status such as part-time and full-time (great experience to network with other people starting out with the company.). Great employer if you are apart of the right team.

Cons

The only con about working for AT&T (at my particular location) was the politics. There were plenty of male chauvinism. I started off working part-time and worked every weekend. As a part-timer you were not allowed to bid on the schedule like the full-timers. You basically got what was left over. I later became full-time....same hours as part-time basically, but the chance of having weekends off was a plus. The only objection was management. Management would lie about policy. Until you called HR or the Union to report issues then magically the policy is different.The environment was party much you scratch my back and I'll scratch yours. No motivation for all employee's to do better unless you were the store manager's friend or mole. Also, the turn over rate is extremely high.

Advice to Management

Motivate, Engage, and Talk with your employee's.

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  1. I worked as a customer service representative and repair dispatcher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at AT&T full-time (More than 10 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, weekly pay is great, union jobs

    Cons

    Job security isn't as good as it was 5 years ago.

    Advice to Management

    Always remember your employees are people too when considering changes that will affect employees' lives and families along with what's best for business. And customer service should be more important than inflated goals in the big picture.


  2. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in North Atlanta, GA
    Former Employee - Technician in North Atlanta, GA

    I worked at AT&T full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    International Company that has opportunity

    Cons

    No negative comments about this company

    Advice to Management

    Keep up the good work!


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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