AT&T

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Great Company

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at AT&T full-time

Pros

I enjoy alot of freedom while being able to make alot of money.

Cons

Could use more structure. Company is so big that its hard to advance.

5700 Other Employee Reviews for AT&T (View Most Recent)

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  1. 3 people found this helpful  

    Extremely stressful, hectic, and all-around terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Atlanta, GA
    Current Employee - Retail Sales Consultant in Atlanta, GA

    I have been working at AT&T full-time for less than a year

    Pros

    You can't beat the pay. Commission and hourly pay are great--IF that can convince you to stay. If it does, may God help you.

    Cons

    Favoritism, harassment, bullying bosses, poor work/life balance, intimidation, no job security, regular threats from upper management, and you won't have the same manager for more than 2 months at a time.

    Advice to ManagementAdvice

    Treat your employees like humans. Train your retail managers to treat their employees with respect. Tell them that regularly intimidating their employees does nothing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    horrible support team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time for less than a year

    Pros

    the pros are that you can work at home in the comfort of your office

    Cons

    you WILL work late nights and long hours and arent guaranteed any real family time, when you need help with a customer, good luck finding someone who either a) doesnt bite your head off because you should already know it or b) just takes their sweet time answering you which is typically about 10-20 minutes which when youre on the phones is a loooong time

    Advice to ManagementAdvice

    get some friendlier trainers and team members who care about their team and the betterment and get a policy in place to get these reps off the phones and out at their scheduled end time! final note: raise the rate of pay for your csr's in retention because 9 an hr to listen to customers dog cuss you and we arent even allowed to disconnect is not enough

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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