AT&T

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5273 Employee Reviews (View Most Recent)

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Atrocious, lousy, incompetent company. They are DEAD LAST in customer service- they don't care about their people!

Call Center Team Manager (Former Employee) Davenport, IA

ProsThe pay is pretty good. Once you start, you realize WHY the pay is good- no one wants to deal with the company! Local leadership is promoted on the Peter principle. Highest performers are held back from promotion opportunities.

ConsLet me count the ways-
Feedback to management is ignored.
Leadership looks for ways to oust the potential leadership below them.
Metrics are based on measurements that have nothing to do with customer service.
Common sense is a rare commodity above the Team Manager level.

Advice to Senior ManagementLeave. Only new leadership from top to bottom will save this government-level catastrophe of stupidity.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    ok job at best big emphasis on the word JOB not carreer

    Retail Account Executive (Current Employee) New York, NY

    I have been working at AT&T full-time for more than 5 years


    Pros: Descent pay at the entry level but if you get promoted within the company be prepared to be… Cons: No matter how hard you work or how often you get rewarded its never enough, which is understandable in sales but to move up you… Advice to Senior Management: get a clue..... start hiring people that do thier jobs… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Terrible

    Sales Representative (Current Employee) Overland Park, KS

    I have been working at AT&T full-time for less than a year


    Pros: Great coworkers and fun envirnomental. Cons: Work/life balance, union, rude upper mgmt Advice to Senior Management: Treat employees with respect. No, I would not recommend this company to a friend More
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