AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

Great Pay, High Stress

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Consultant
Current Employee - Retail Sales Consultant

I have been working at AT&T full-time (more than 3 years)

Pros

AT&T offers excellent pay, great benefits, and awesome plan discounts.

Cons

I work in a commissioned sales position, and the stress is a major downfall. Retail hours aren't ideal, either.

Advice to ManagementAdvice

Less pressure = better customer service

Neutral Outlook
No opinion of CEO

6252 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    Lots of red tape. Lots of turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSC
    Current Employee - RSC

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Benefits, they have them, not great. 401 k.

    Cons

    Senior management won't lift a finger or do anything, don't even know that they actually work or do anything but copy other markets and take numbers. The red tape to get anything done is something that makes u want to hit ur head off a wall repeatedly

    Advice to ManagementAdvice

    Quit the turnover, people that don't know what they are doing isn't good for your wtr, and one person doesn't make wtr, it's a team effort including management and call center and network. One person shouldn't be penalized for the team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Stressfull no direction besides increasing pricing and cutting costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Representative in Chicago, IL
    Current Employee - Sales and Service Representative in Chicago, IL

    I have been working at AT&T part-time (more than 10 years)

    Pros

    Good pay good benefits no cold calling

    Cons

    Stressfull.....too busy trying to cut costs and improve sales to really worry about its employees. Lower management and upper management not on the same page lots of changes that leads to confusion.

    Advice to ManagementAdvice

    Atempts to improve morale usually only last a very short time...over the time I have been there seems like the corporate culture is getting more from making a positive work environment with everyone on the same page to encourage making money and sales to just using fear and firing people.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for AT&T

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.