There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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AT&T Mobility, Fun and challenging

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Consultant in Nassau, NY
Former Employee - Retail Sales Consultant in Nassau, NY

I worked at AT&T full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Co. actually asks your preference on how to be managed or coached. Nice perks, company phone, great benefits, union. If you like your coworkers, you'll like the job.

Cons

Management is always being changed/moved around. Its no longer about selling phones, they want you force feeding tablets, data cards, wireless home phone service, overpriced high end accessories and Home security. Customers have ridiculous expectations and know how to "work" the system.

Advice to Management

Advice to management is futile. Its all about the earnings and it will always be.

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  1. Long Distance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging team work environment. Good pay, fun projects and customer service tools and tasks. A great place to combine tech with sales or service, in my opinion.

    Cons

    Sometimes long hours, not much refreshments, too long commute. I wish that the office was more like Google or Apple with games and cool activities and food and drinks.

    Advice to Management

    Keep up the good work.

  2. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Raleigh, NC
    Current Employee - Retail Sales Consultant in Raleigh, NC

    I have been working at AT&T part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Management is great, pay is wonderful

    Cons

    Lots of standing, constricted customer service guidlines

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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