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There are newer employer reviews for AT&T

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Well paid slave labor meant to lure people in that can be controlled solely by pay rate and not working conditions.

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at AT&T

Pros

The money was great. Great medical. The working environment was more or less good too until we were moved back to our Trade st office. Very old building with bad air circulation.

Cons

Ridiculous truition. Guidelines set by management set to strict presets so no breathing room while talking with customers over phone for account issues and the like are allowed. Every call recorded and critiqued. 90% of management does not know what theyre doing and the other 10% are so stressed from upper management to lower employee numbers that they stay quiet and avoid standing out from other managers and participate in witch hunt.

Advice to Management

Relax. Not everyone there wants yo take advantage of the company. Ease up in recording all calls and Representatives so they can do job properly instead of fearing more about following transcript to avoid messing up and then losing their job if a step is missed...this isn't a life /death situation, its a damn phone bill.

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  1. Great company if you love the sales industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant

    I have been working at AT&T part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pay, Benefits, the company takes care of you, rewards, a lot of perks especially if you are a top seller.

    Cons

    Sales quotas are unrealistic most of the times. Management do not know how to coach you, it gets real cut throat in this industry.

    Advice to Management

    Try to practice professionalism. You can not curse your employees out.


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits & provides individuals with college tuition assistance.

    Cons

    The only constant is change.. this company is a great place to be if you want to be part of the future in the Tele communicatios industry which now encompasses so much more than just your home phone.

    Advice to Management

    Keeping the lines of communication with all if the people in your organization.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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