AT&T

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Great sales experience with competitive pay, sales training, and benefits!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Consultant in Cincinnati, OH
Former Employee - Retail Sales Consultant in Cincinnati, OH

I worked at AT&T full-time (more than an year)

Pros

The benefits are incredible, 401k with 6% matching, health insurance, the whole 9 yards
Great sales/technology training. I still use a lot of the skills I learned in training at the job
Great pay with comissions. If you exceed your goals, you will make some great money, without having a degree
If you love technology, you constantly have the newest phones/gadgets.
Offer tuition reimbursement

Cons

Work life balance is terrible. (Retail Hours)
The scheduling is done off of seniority, so if you have some long term employees there, you will never get off when you want, and you will ALWAYS work weekends
You have to work holidays, and sometimes entire months are blacked out for taking time off (The entire month of August for back to school)
The focus constantly changes. Certain metrics are never mentioned, and then all of a sudden, they are the most important thing.

Advice to ManagementAdvice

Time off policies are terrible. The sales metrics can be ridiculous. Very corporate mentality at times.

Recommends
Neutral Outlook
Approves of CEO

6453 Other Employee Reviews for AT&T (View Most Recent)

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  1. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager

    I have been working at AT&T full-time (more than an year)

    Pros

    None. Nothing good to say about this company..

    Cons

    Never good enough. There are so many departments and so many goals/new initiatives that it makes it impossible to succeed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    GREAT Salary and benefits along with great employees and mgmt to work with! So happy to be back in the saddle again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Frankfort, KY
    Current Employee - AT&T Retail Sales Consultant in Frankfort, KY

    I have been working at AT&T full-time (less than an year)

    Pros

    As a previous retail sales employee, I know the potential for money that is possible with this business. I am happy to be back with sales once again. The benefits with AT&T are tremendous. 50% wireless and internet service discount for your family. It is a stable company and has been around for years. They have great service and I am happy to be a part of the great Frankfort KY team!

    Cons

    Sometimes being so quota driven can overshadow being able to have fun and enjoy your job. Try to keep it fun and upbeat all the while meeting your numbers each month.

    Advice to ManagementAdvice

    ALWAYS treat your employees the way you want to be treated!! Make the work environment a fun atmosphere all the while getting the job done. You CAN do both! Being money hungry and quota focused should not be the top priority. Customer service should always be key to your customers AND employees BUT absolutely striving to be the best in the business. Take care of your employees and treat them right and you will be amazed how much harder they will work for you all the while meeting their quota expectations making them $$$ as well as their management and the company. It really can be a fun place to work and that is the way it should be! Just remember to have a great time and enjoy life in the midst of your job and make it a career! One that you and your employees look forward to going to work to each day!

    Recommends
    Positive Outlook
    No opinion of CEO
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