There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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Helpful (1)

Great pay, terrible everything else.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate
Former Employee - Sales Associate

I worked at AT&T full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

The pay is fantastic if for Sales Associates. Union job means you only work 37.5 hrs a week or you get time and 1/2.

Cons

There haven't been any new Sales Associates in years. Now they only hire Sales Consultants. Way less pay. The salary is low, with potential for big payout, except for the 'qualifers'. If you miss one unit of something it can cost you thousands in commissions.

Advice to Management

Learn to appreciate your people instead of treating them like convicts. The guilty until proven innocent approach doesn't work. There is a culture of constantly trying to find fault with everything we do. Guess what? If you look hard enough you will always find it. Perfection is an ideal that can't be upheld.

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  1. Helpful (1)

    micromanaged and crap for pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Wichita, KS
    Former Employee - Customer Service Representative in Wichita, KS

    I worked at AT&T full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    good if you make your goals

    Cons

    every thing too much micromanagement and no ability to make our own decisions

    Advice to Management

    give your reps the respect they deserve. I know quotas but the more you sit on someone's butt the less productive they are. And you need to get rid of Kim Shelburn. She is a lying deceitful person who uses everything and everyone to move up

  2. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at AT&T full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Ability to climb the corporate ladder if you have proven results. I learned a lot and am grateful for a progressive and successful 17 year career. Would do it again if given the right opportunity.

    Cons

    Our division was sold off to a private equity firm and the organization changed along with benefits, compensation and stock options.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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