There are newer employer reviews for AT&T

Big corporation that only cares about how much more bigger they can get.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Lees Summit, MO
Former Employee - Customer Service Representative in Lees Summit, MO

I worked at AT&T full-time (more than 10 years)

Pros

Salary was great and reimbursement for Education was awesome.

Cons

The shifts scheduled showed there was no consideration for family life

Advice to ManagementAdvice

Focus more on the general health of your employees who make all that money for you...

Doesn't Recommend
Disapproves of CEO
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  1. Business Manager, Project Manager, Manager Process and Quality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Decent salary however it will be below market. Benefits are good and there is a great deal of training to participate in. As an Union employee you will get a raise every 6 months. As a management employee you will more thank likely get a raise however there are different criteria for management. The employee discounts are great!

    Cons

    Managers and non-management employees do not have the time allotted to participated in the (many training opportunities) due to lack of resources, work schedule padded with conference calls and.or meetings that are mostly unproductive! ( do not look for breaks or lunches) and there is no regard for (work-life) balance as it relate to the majority however there are selected few with the same role that you have that are fortunate to have flexibility. You will also find that either your peers and many of the members of "upper management",. ie.. Directors and above are very condescending toward their direct reports or especially with women! In addition to the previous statements you also have to pay to park daily. This is an added expense to the employee that is attached to their below the market salary. My suggestion would be to take your valuable Project Management talents where you will be respected and have the opportunity to learn and grow professionally.

    Advice to ManagementAdvice

    Senior Leadership should take time to sit in and observe the behavior of their direct reports and review survey information. This will provide some insight to the problem AT&T have with attracting and maintain highly skilled and talented resources. I would recommend AT&T as a place to work to a friend however I would caution them also.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Excellent Company to Work - Great Education, Training and Ability to Contribute

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director in Dallas, TX
    Former Employee - Executive Director in Dallas, TX

    I worked at AT&T full-time (more than 10 years)

    Pros

    AT&T is a great company with lots of opportunities to learn a hi-tech business. Yes, I said hi-tech business and has been for years with one of the best networks and strategies that will help support millions of jobs across the U.S. for years to come. The majority of leaders are excellent and you will be given the opportunity and training to become a great leader and communicator - if you are interested in learning! Be prepared to dig in an learn too! Networking is important to advance, so do not think you can just do your job and someone will notice. Leaders want to know you - so get out there and meet as many people as you can! It can't hurt. :-)

    Cons

    All companies are interested in getting the most out of their most important resource - people! Will there be organizational changes? Yes! There must be change to keep up with customer demand, offer value to customers and shareholders, and stay ahead of browning demand for telecommunications/internet/Uverse TV service. If you have the drive to learn and more importantly to contribute, then you will strive at AT&.T. Work-life balance is up to each individual and can be accomplished, but it really depends on your personal goals.

    Advice to ManagementAdvice

    Management really needs to expand the Leadership Development Program (LDP) perks to other employees. You are missing out on some really great employees who are move qualified for openings that automatically go to LDP just because of the program.

    Recommends
    Positive Outlook
    Approves of CEO
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