AT&T

  www.att.com
  www.att.com
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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Manager in Kansas City, MO
Current Employee - Account Manager in Kansas City, MO

I have been working at AT&T

Pros

I feel ATT is by far the best and most stable telecommunications to work for these days. This gives some people piece of mind but piece of mind doesn't cut it most days.

Cons

Working for ATT is like working for 10 different companies, since SBC purchased ATT, not much has been done to make the many different companies streamlined. ATT tries to make it appear that we're one big company but that is the furthest from the truth. I regularly hear from Legacy-T support folks that it is a LEC problem when we're the LEC. Nothing makes a customers blood boil more than hearing that. Upper level management need to take a long hard look at where this company is going. Its been said that ATT is defining the market and that customer will pay more for the customer service and the Network. We may have the Network but if the customer support isn't there what’s the point?

Advice to ManagementAdvice

Get away from the Legacy-T mentality that you will do it ATT's way or not at all and on ATT's time frame.

Disapproves of CEO

5868 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Reality at ATT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Project Manager in San Antonio, TX
    Former Employee - Senior Project Manager in San Antonio, TX

    I worked at AT&T

    Pros

    Name recognition of the company. ATT is a huge company and can lead to some pretty big opportunities elsewhere by brand recognition alone.

    Cons

    Bottom line - it's about the company. Ask the majority of the workers here and they will tell you upper management does not hold the employees as their best asset. You do get good product benefits, but they sure do like hacking pension, insurance, bonuses, options... should I go on?

    Advice to ManagementAdvice

    Take a few minutes to think about employees.

    No opinion of CEO
  2. 1 person found this helpful  

    Non-rewarding company with an extremely old school mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineering Design Manager (Project Lightspeed) in San Jose, CA
    Current Employee - Engineering Design Manager (Project Lightspeed) in San Jose, CA

    I have been working at AT&T

    Pros

    AT&T has the benefit of being the largest telecommunications company in the country. With that job security is great as well as the fact that I have virtually no stress after leaving my job. Even as a salaried manager, I get paid overtime should I stay later than 8 hours which must be approved by my director prior to working late. Benefits are decent.

    Cons

    There is little to no recognition by senior management of the good work that's being done. I am a project contributor to at&t's u-verse advanced tv project and constantly hear the bad news of being over budget and behind schedule. Raises are limited to (1-3%) per year which is doesn't even meet inflation. Ridiculous. As well the old fashioned mentality possessed by the ancient folks around here inhibits growth and change.

    Advice to ManagementAdvice

    It would be in the best interests of your workforce to promote education, and stimulate your workforce. The new generation needs that. I've been here for a year and have been doing the exact redundant job ever since with no change in sight.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for AT&T

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