There are newer employer reviews for AT&T

Helpful (1)

It was a job.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Representative in San Jose, CA
Former Employee - Sales Representative in San Jose, CA

I worked at AT&T

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

If you can act & groom up like a decent human being, you can probably be hired by a AT&T Wireless Store.

Cons

Soul crushing agony - you are literally selling cell phones, day after day after day. Everything in the business environment openly encourages you to scam customers.

Advice to Management

You might consider putting a little less stress on micro managing the weekend sales figures, and put more focus on improving the customer experience for the other five days of the week.

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  1. Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Greensboro, NC
    Current Employee - Customer Service Representative in Greensboro, NC

    I have been working at AT&T

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Stability, friendly people, convience to home

    Cons

    Pretty much no organization as a company whatsoever

    Advice to Management

    Hire management more capable of doing job,

  2. Depends upon where you are in the organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bedminster, NJ
    Current Employee - Anonymous Employee in Bedminster, NJ

    I have been working at AT&T

    No opinion of CEO
    No opinion of CEO

    Pros

    Financially healthy company.
    Moving aggressively into new technologies, especially in mobility.
    Good benefits.
    Strong (if temporary) telecommuter program.
    Wide choice of locations, for some jobs

    Cons

    The company is still divided into non-cooperative silos, despite all the talk about "one AT&T".
    Telecommuter policy in some departments rescinded after takeover by SBC. Some senior management value headcount in the cubicle farm more strongly than metrics of real performance.

    Advice to Management

    Remained focused on employees, and expand telepresence to the individual level: telecommuting both for AT&T's internal people and as a new flagship product line for customers.

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