ATB Financial

  www.atb.com
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225 Employee Reviews (View Most Recent)

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fine

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at ATB Financial

Pros

nice people to work with

Cons

Not competitive enough paid income

Other Reviews for ATB Financial

  1. 1 person found this helpful  

    Technology changes make job role very difficult. High stress & frustration with customers and staff alike.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Personal Banking Specialist B  in  Edmonton, AB (Canada)
    Former Employee - Personal Banking Specialist B in Edmonton, AB (Canada)

    I worked at ATB Financial

    Pros

    Generally staff care about each other.
    Medical, dental, financial, benefits are flexible to meet staff individual needs.
    Many staff are there for the fact that you have close to a traditional 9-5 work day.

    Cons

    The entire company faces new technology challenges which are going to be very difficult to deal with for a few years to come.
    Client base is very old school in their desire for a traditional idea of a banking experience, they are reluctant to change. But the company has implemented a complete technology platform change. ATB is going through the pains of being the "ginea pig" in the industry for a so called new industry standard.

    ATB has invested ALOT of time and $ in this new technology platform. They are trying to work out alot of bugs in it which are leaving the frontline staff with thier hands tied in many situations. Branches are extremely challenged (especially if you add in some staff shortages in key roles at the branch level).

    The traditional retail banking image is changing rapidly, and even companies like ATB Financial are becoming more like the "Big 5 banks".

    Advice to ManagementAdvice

    They need to change thier expecations of the frontline sales staff. These folks cannot be expected to act like IT profressionals to get simple daily tasks done. The tools provided to do the job must be much easier to learn and use. The bulk of a persons day should be on relationship building, and closing sales..... not stuggling with overly complicated software tools.

    Doesn't Recommend
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ATB Financial

    Pros

    good work environment and career opportunities

    Cons

    limited products and services compared to other banks

    Advice to ManagementAdvice

    to compete with other banks ATB needs to operate and offer better products and services

    Recommends
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