There are newer employer reviews for ATI Physical Therapy (Illinois)

2 people found this helpful

Front Office & drivers are made to feel they are not part of the team and second class employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Front Office
Former Employee - Front Office

I worked at ATI Physical Therapy (Illinois)

Pros

Patients are wonderful and front office and drivers are great to work with.

Cons

No communication from management. No consistent training method.Each time management comes into the clinic they tell you something completely different than the last person. It is common knowledge that when you give your two week notice management will not acknowledge it. In fact they cease all communication with you. This company does not practice what they preach.
Company policy is that you need to give 45 days notice for a day off. The minute that you tell management that you need help or are overwhelmed, they tell you that you are "negative". You must put emoticons on all communications,including fax cover sheets.

Advice to ManagementAdvice

Treat your front office and drivers better. They are an amazing group of hard working and talented people. Do not promote clinic directors that feel the need to have a morning "beat down" for their front office staff. Your employees will not tell the truth because they are afraid of losing their job. Practice what you preach on your website. Make your front office and drivers feel as though they are part of the team and not bottom feeders.

Doesn't Recommend
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  1. They are a good company to work for and they care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Athletic Trainer
    Current Employee - Athletic Trainer

    I have been working at ATI Physical Therapy (Illinois)

    Pros

    good benefits, good compensation, good communication from management

    Cons

    bonus system could be better

    Recommends
  2. 1 person found this helpful

    I really enjoyed the experiences I had with the patients and my coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Coordinator in Greenfield, WI
    Former Employee - Front Office Coordinator in Greenfield, WI

    I worked at ATI Physical Therapy (Illinois) full-time (more than a year)

    Pros

    Good benefits
    Patient First mentality
    They hire people right out of college and train them well

    Cons

    Corporate micromanagement
    Upper office management unable to help Front Office

    Advice to ManagementAdvice

    Don't come into the Front Office of a clinic and assume that the Front Office Coordinators are going to know who you are and let you change their way of doing things without explanation.

    Recommends
    Neutral Outlook
There are newer employer reviews for ATI Physical Therapy (Illinois)

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