Glassdoor is your free inside look at AXA Assistance USA reviews and ratings — including employee satisfaction and approval rating for AXA Assistance USA CEO Olivier Van Poperinghe. All reviews posted anonymously by AXA Assistance USA employees.
Former Employee – worked at AXA Assistance USA full-time for more than 3 years
Pros – The people at this company are some of the most friendliest and kindest coworkers an employee can ask for. Friday night happy hours with coworkers will definitely be in your social calendar. The open level of communication from management on down, regarding employee expectations, company performance, account specific regulations, and the "just being there" feeling is hard to replace.
Cons – Being cursed out on the phones is never fun, but it comes with the territory.
One of the more important concerns would be shifting client demands. In addition, AXA affiliated companies which provide operations management have a completely different, almost nonsensical approach.
Advice to Senior Management – Please put all operations under one roof so employees can have a uniform sense of understanding of procedure.
Yes, I would recommend this company to a friend
2012-06-11 22:57 PDT
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