Aaron's

  www.aarons.com
  www.aarons.com
There are newer employer reviews for Aaron's

 

Rough ride but overall good experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager Trainee in Livingston, TX
Former Employee - Manager Trainee in Livingston, TX

I worked at Aaron's full-time (more than an year)

Pros

Aaron's really does have a lot going for it. The company overall has a number of benefits and career opportunities, if you have access to the right people. The compensation is good. There are plenty of bonus/incentives offered, but they are mostly to the sales/accounts departments. Got to meet some great people and see some interesting locations. There are stores all over the place and you have the ability to move almost anywhere and still work for the company.

Cons

As with a number of large companies that rely on stores all over the place, you can expect various styles of management, infighting, backstabbing, etc. Some stores seemed like tight-knit families, while others were filled with paycheck players and enemies. As the stores run a limited number of employees, it is hard to get time off. Bonuses are based on customer account metrics and depending on your store area, can be hard to maintain long enough to get the bonus.

Advice to ManagementAdvice

Offer more bonus opportunities to the delivery team. While the accounts and sales teams make the money for the store, its the delivery team that has the most impact with the customer. Setup a program to make work/life balance easier for team members. A parent shouldn't have to miss out on child activities or other important matters because the store does not have enough employees to cover the workers shift. This is especially true for the delivery team.

Recommends
Neutral Outlook

371 Other Employee Reviews for Aaron's (View Most Recent)

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  1.  

    Aarons General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's

    Pros

    Good experience, Liked upper management

    Cons

    Hard on my family, worked a lot of hours

    Neutral Outlook
  2.  

    A trainwreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's

    Pros

    Meet some interesting people.
    Great feeling to help a customer/family fulfill a need.
    Aarons classroom attempts to promote positive image.

    Cons

    In Central Al my personal hours changed 4 times in less than 3 monthes. Very chaotic. Store full of DRAMA. The GM was/is very Unorganized,has very little if any Structure,Negative and Nasty personality. In the last 13 weeks I have yet to see the GM visit any customer/family in the field activity or involved in any way helping to publicly market that location. The "customer closing process and delivery scheduling" are laughable at best. Prospecting & needs analysis are indeed weak. The suits in Atlanta should drive to Central Al and stay a week and see what is happening with their investment. I guess they really don't have to though....the numbers kinda speak for themselves. You can put lipstick on a pig but in the end, you still have a pig. I was told very little chance for advancement or very little chance to make any real money. Raises would consist of maybe 25 cents per hour twice a year if your review came in spotless.

    Advice to ManagementAdvice

    Take a trip to central Alabama unannounced. Visit your customer base. You will see why you have dropped from over 730 customers to now barely 600 in the last year or so.. The image that is being drawn up in Atlanta is not being promoted here.

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Aaron's

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