There are newer employer reviews for Aaron's

Pretty easy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Audit Analyst Manager
Current Employee - Audit Analyst Manager

I have been working at Aaron's

Pros

Decent pay for no experience and non-relevant educational background. Easy hiring process and they hire almost anybody that applies. Most employees come from low skill backgrounds in retail. Definitely a step up.

Cons

High turnover because no one knows what they are doing. Frustrating dealing with Audit Managers with no accounting/finance background and education.

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  1. Sacrifice everything for your paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee
    Former Employee - Manager Trainee

    I worked at Aaron's full-time (less than a year)

    Pros

    Get paid weekly. That's it.

    Cons

    -Zero work/life balance. Your entire day will be spent at work. Definitely not ideal if you have a family or a social life.

    -Possibility of working in a store surrounded by bad neighborhoods, which will be your customer base. If you're an account manager or manager trainee, these are the houses you'll have to visit to pick up payments and/or merchandise. This can be a safety concern that your store manager could care less about.

    -Lack of adequate training. I had to watch outdated videos online, and got very little direction from my manager on how to actually do my job.

    - You can get promoted and not a pay raise for it. What's the point?

    -Tedious work if you work in customer accounts, which is a fancy way of saying collections. All you do is call every number listed on a customer's profile, which with every customer that is past due, takes 3-4 hrs. You do it when you come in to work, then you call again in the evening.

    It's just a ridiculous business model IMO. Every item in the store is overpriced. Customers can have their items repossessed, and some of these houses are filthy with bugs, which have made homes in the furniture, which you bring back to the store so that the bugs can spread out and get into other furniture.

    Advice to ManagementAdvice

    Overworked, overpriced, underpaid, underappreciated. Just the way upper mgmt likes it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Terrible Organization for Employees and Consumers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Accounts Manager Plus in Neptune, NJ
    Former Employee - Customer Accounts Manager Plus in Neptune, NJ

    I worked at Aaron's full-time (more than 3 years)

    Pros

    Consistent work week-40/50 hours at least every week-13 hour days
    Paid every week without complication (unless vacationing and paperwork is not submitted which means the employee goes two weeks without pay, but required to work and perform as if he/she were being paid)

    Cons

    13 hour days, more during end-of-month metric closings
    zero management/leadership skills-excluding Aaron's university training (available when there is time, which there rarely is), zero training, jump in: sink or swim
    Zero ethical standards of management/leadership- management has zero concern over employee welfare and will lie to employees, promises of grandeur with no possibility of fruition.,
    Minimal opportunity for advancement-this organization is not for career minded individuals
    Heavy phone work-50 calls per hour for 13 hours a day
    Heavy road work- 8 hours plus driving house to house collecting payments, picking up furniture, electronics, or appliances, frequently without necessary assistance or equipment (removing a all-in-one laundry center from a basement without assistance or equipment is an expectation)
    Minimal recognition for hard-work, dedication, superior performance, or above-and-beyond efforts though the expectation for each is frequently expressed
    Heavy HR write-ups for failing to meet expectations of management which are not aligned with the Human Resources organizational metric standards
    Constant insults and threats of termination from management

    Advice to ManagementAdvice

    Considering the Chief Operations Officer of the Corporation is complicit in sub-standard ethics practices, management, and overall culture of the organization, there is little that could be done aside from a complete organizational overhaul of key leadership. Your organization is significantly managed poorly top to bottom. Skilled, and talented, workforce needed for the organization's future sustainability will be consistently pushed away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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