There are newer employer reviews for Aaron's
There are newer employer reviews for Aaron's

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This company really is not in the people business.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager Trainee in Lawton, OK
Current Employee - Manager Trainee in Lawton, OK

I have been working at Aaron's full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Weekly Pay check. No shortage of hours to work.

Cons

Long hours. Constantly calling customers two-three times a day for late payments. If the customer explains a circumstance, there is rarely any flexibility unless your are a GM or Regional Manager. Even when they grant a customer a circumstance or annotate a problem with their equipment, they rarely take care of the customer and still want us to bother customers who feel that they are being ignored. Corporate policies versus what really happens in the store is very far apart. Manager Trainees also do not manage anything. The title is very misleading.

Advice to Management

Ensure that each individual store is adhering to the vision of the company, and not running rogue as a bunch of hooligans making threats to customers who don't pay.

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  1. Make this your last resort..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Central, LA
    Former Employee - Customer Service Representative in Central, LA

    I worked at Aaron's full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Weekly pay, opportunity to earn more money, small "family" like business.

    Cons

    Upper management, nothing is confidential with the GM, always want more work and less pay, always being threatened about your job.

    Advice to Management

    Talk to the employees more often 1 on 1.


  2. Getting worse by the day

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Trainee in Mesa, AZ
    Current Employee - Manager Trainee in Mesa, AZ

    I have been working at Aaron's full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pros are Sundays off and the employee benefits.

    Cons

    There is little room for advancement. Almost every GM that I have seen in the region have come from different regions. Even if you are promoted to a "manager position" underneath the GM, your hourly pay will remain the same. Employee reviews were recently switched to once a year instead of twice. However, the raise amount stayed the same. Manager trainees are often forced to work split shifts at least once a week. This means that you would have to work 8am - 12pm then 5pm - 9pm on the same day. Like most retail positions, turnover is extremely high. Within less than a years time, I have had three different GMs.

    Advice to Management

    Offer better bonus incentives and adequate raises so that top talent will stick around. Having a revolving door of unmotivated workers is hurting the company's ability to provide great customer service.


There are newer employer reviews for Aaron's
There are newer employer reviews for Aaron's

See Most Recent

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