There are newer employer reviews for Abaxis

2 people found this helpful

Good product- Bad management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Union City, CA
Former Employee - Customer Service Representative in Union City, CA

I worked at Abaxis full-time (more than a year)

Pros

As a Veterinary Technician the products could make your job easier- if they work.
Great group of clinics to work with across the country.

Cons

Management of the customer service group is poor at best.
No training given- you are supposed to figure it out yourself.
"Customer service" is all lip service- it's all about the number of calls made per day, not about the end result (happy customers and higher sales)

Advice to ManagementAdvice

When an employee goes to HR to report their manager for harassment and retaliation take it seriously. You should do actual exit interviews with people who have left the customer service department to find out what is really going on.

Doesn't Recommend
Neutral Outlook
Approves of CEO
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  1. 2 people found this helpful

    Great product. Poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abaxis full-time (more than 8 years)

    Pros

    Great product - too expensive though.

    Cons

    Management team is out of touch with reality.

    Advice to ManagementAdvice

    Make a change in the R&D leadership. Decouple Chairman and CEO roles. Place more value on talented people and solid strategy than margins. Work to reduce the price of the product so that more people can use it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abaxis

    Pros

    The people are great to work with

    Cons

    pay is not up to industry standards

    No opinion of CEO
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