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Helpful (5)

Poor Senior Management, Unrealistic expectations for hours

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Therapist in New Brunswick, NJ
Former Employee - Therapist in New Brunswick, NJ

I worked at AbilTo full-time (More than a year)

Pros

1) They supposedly find the clients for you 2) Flexible hours 3) Good online training 4) Admin support is great

Cons

This company expects you to provide service at their beck and call and reserve hours for them without pay. If this is the future of online therapy, I don't want to be part of it. The senior management have provided misleading statements about service and ability to provide clients to therapists. 80% of the time their software for providing service doesn't work . Technology is outdated and therapists are placed to blame for cookie-cutter programs. The company also pays way below industry standards. They claim quality control in their programs but they have no idea what's it is like to use their own product!!

Advice to Management

Update your technology, pay fairly, don't expect your contractors to reserve time for you if you are not going to provide clients and pay for loss time

AbilTo Response

Aug 12, 2013 – CEO

Since 2008, AbilTo has helped hundreds of LCSW’s to improve the emotional and medical health of program participants across the country. The results speak for themselves. 41 out of 100 enrollees ... More

Other Employee Reviews for AbilTo

  1. Great part-time opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Behavioral Coach
    Current Contractor - Behavioral Coach
    Recommends
    Positive Outlook

    I have been working at AbilTo as a contractor (More than a year)

    Pros

    - Follow your own schedule - There are always opportunities to gain more clients - If someone no-show's, you get partial payment - Everyone is very responsive to email - Monthly meetings are available; trainings are also available

    Cons

    - While people are responsive, it isn't like a work environment where you can grab an answer quickly in the office. this is Telehealth, so patience is needed. - The trainings tend to be geared towards the licensed staff, so those of us who are behavioral coaches do not have much available for trainings. - It is contract work, so there are no other benefits other than hourly pay. I would love to make this more a full-time opportunity.


  2. flexible but inconsistent workload

    Current Employee - Behavioral Health Coach
    Current Employee - Behavioral Health Coach

    I have been working at AbilTo part-time

    Pros

    * Providers are able to schedule appointments based on their own availability * Ability to telecommute * Fulfilling work * Most coworkers are polite and professional

    Cons

    * frequent upgrades to the platform means lots of glitches, sometimes requiring you to retype notes * chain of command is unclear; it's rare that an issue needs to be escalated up the chain of command, but when it happens, there seems to be a grey area in terms of responsibility * work load is inconsistent (not AbilTo's fault, but needs a mention. This job should be used to supplement income, not as your main source of income) * rescheduling missed appointments can get tricky and be time consuming

    Advice to Management

    * be more transparent about chain of command * finalize platform updates/fix glitches * make training materials/documents accessible from the dashboard so they can be referenced quickly and easily


There are newer employer reviews for AbilTo
There are newer employer reviews for AbilTo

See Most Recent

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