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There are newer employer reviews for Accenture

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Senoir Customer Service / Contact Center Consulting Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Consultant in Chicago, IL
Former Employee - Senior Consultant in Chicago, IL

I worked at Accenture part-time (More than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Excellent skills, networkind, and tools

Cons

Travel at odd ties and for extended periods of time

Advice to Management

Improve on Boarding of seasoned veteran resources

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  1. Very satisfactory

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accenture

    Pros

    - Work Management - time to time feedback - Training

    Cons

    - Too much process - Personal interest ignored - Work life balance


  2. Good Company, poor structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst II in Washington, DC
    Current Employee - Systems Analyst II in Washington, DC

    I have been working at Accenture full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people. The culture is friendly and supportive. Good pay, perks, and an overall emphasis on internal development.

    Cons

    Upward feedback doesn't exist, period. Little mobility (horizontal or upwards) unless you get on the good side of a senior manager or senior executive. Your entire experience and work depend on your project and manager. Projects tend to be boring and do not fully utilize analyst's skills

    Advice to Management

    If your subordinates express that they want more responsibility and tasks, give it to them. Give promotions and ratings based on merit, not on tenure. Allow for resources to be able to switch to roles that they are interested in and give them opportunities.


There are newer employer reviews for Accenture
There are newer employer reviews for Accenture

See Most Recent

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