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1 person found this helpful  

If you have no other option, then apply here.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Call Center  in  Atlanta, GA
Current Employee - Call Center in Atlanta, GA

I have been working at Access Insurance Company full-time for more than 3 years

Pros

HR staff is very nice.

Cons

The PTO for call center is sucks, their absence system is horrible, just to give you and idea. Before you get sick make sure you advice workforce of it so you do not get penalize for not showing up.

Advice to ManagementAdvice

Better communication with lower positions, don't look at the matrix only, remember that the ones who provided the customer service are the same ones who have been mistreated. Remember that you are not recording 100 % of the incoming calls, so many things can happen!!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Access Insurance Company

  1. 2 people found this helpful  

    Absolute WORST Company I've Ever Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Atlanta, GA
    Current Employee - Underwriter in Atlanta, GA

    I have been working at Access Insurance Company full-time

    Pros

    The PTO, because once you realize how bad the job is you can use the PTO to interview for other companies.
    The coworkers, because we all suffer together.

    Cons

    Out of the 5 companies I've worked for in the past, Access Insurance is 100% hands down the worst company I ever worked for! It's mostly the lack of leadership and skills from the managers within the department. Forget asking questions to the managers because all they would respond is "Well you tell me" or "Just use logic", and when you present your work to your manager for review, all they say is "well why didn't you this and that?" then you get criticized for the lack of clarity and effort of your work. SERIOUSLY?

    Also forget about getting any yearly bonuses for the already stressful year you gone through. Access provides cheap gifts for all its employees. For one example, Access gave everyone a banana stand with the Access Logo ornament hanging off from it. A BANANA STAND and an ORNAMENT. Is that the best they can do to boost morale?

    Just save yourself the hassle and stress. Don't apply here.

    Advice to ManagementAdvice

    Fire all the managements and find someone who really do care about their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Was fast growing but putting on the breaks; growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Access Insurance Company

    Pros

    Fair pay offsets poor benefit plan

    Cons

    Poor benefit plan; Management does not develop managers' skills

    Neutral Outlook
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