Ace Cash Express
2.8 of 5 86 reviews
www.acecashexpress.com Irving, TX 1000 to 5000 Employees

86 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Hostile and threatening culture of constant termination toward store level employees from incompetent management.

Store Manager (Former Employee)

ProsJob is inside climate controlled environment. Mininimum educational requirements for position. Employee paid benefits after approximately 90 days.

ConsPoorly functioning IT applications; full time employees are poorly paid and seldom get 40 hours per week. Store level employees are micromanaged and receive constant threats to meet unrealistic sales goals, but never praise for goals met. Every move requires you to contact the DM, but our DM is nasty and rude when contacted. Company mantra is a "write up" or termination for everything.

Advice to Senior ManagementBecause of the hostility and incompetence of the district and regional management, you will continue to lose good employees and have a hight turnover rate of store managers. High pressure sales tactics are also turning off your customers.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    I LOVE IT, but some things could be different

    Center Manager (Current Employee)

    I have been working at Ace Cash Express


    Pros: Positive Attitude of management and coworkers Encouragement to do your… Cons: Inconsistency with scheduling & location NO mileage reimbursement Advice to Senior Management: Don't make your employees drive all over a HUGE metropolitan area, WITHOUT offering some type of reimbursement, toward the CONSTANT rising prices of fuel OR… Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Overall, my exerience has been great with Ace Cash Express

    Anonymous Employee (Current Employee)

    I have been working at Ace Cash Express


    Pros: environment has a family feeling, everyone knows well in advance what… Cons: Because of the type of work we do there is not time off at the end of the month. there are times that we… Yes, I would recommend this company to a friend More
There are newer reviews on Ace Cash Express.

Worked for Ace Cash Express? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Ace Cash Express reviews and ratings — including employee satisfaction and approval rating for Ace Cash Express CEO Jay B. Shipowitz. All reviews posted anonymously by Ace Cash Express employees.